What is COPEX?

Airline catering operates in a fast-paced environment where efficiency is key. Once survival is secured, the challenge becomes optimizing how teams work to gain a competitive edge. Altair’s Catering Operational Excellence (COPEX) helps teams work smarter by structuring operations, empowering employees, and fostering continuous improvement.

COPEX establishes a workplace rhythm that aligns everyone—from frontline staff to management—toward shared goals. It introduces

structured daily and weekly meetings, ensuring clear communication, collective problem-solving, and a sense of purpose. By embedding best practices like standardized work instructions, waste reduction methods, and knowledge-sharing frameworks, COPEX drives consistency and efficiency.

More than a system, COPEX builds a culture where employees take ownership, understand their impact, and continuously seek improvement. As a result, you’ll have higher motivation, smarter decision-making, and a catering unit that operates faster, leaner, and more resilient than the competition. In an industry where precision and teamwork define success, COPEX turns operational excellence into a lasting advantage.