A Silent Drain on Efficiency and Profitability

The Cost of Floating Catering Equipment in Airline Operations:

CATERING

Andrew Caines, Marc Bonet

3/24/20252 min read

A Silent Drain on Efficiency and Profitability: The Cost of Floating Catering Equipment in Airline Operations

Airline catering demands precision and seamless coordination. However, the industry often overlooks the inefficiencies stemming from the mismanagement of catering equipmentโ€”trays, carts, standard units, and ovensโ€”circulating between aircraft and catering facilities. Poor tracking and control of these items incur hidden costs and operational disruptions, significantly impacting airline and caterer profitability.

1. Equipment Accumulation at Outstations: Delayed equipment returns or equipment held by other caterers disrupt network-wide catering operations. This disruption is primarily caused by caterers hoarding equipment beyond their allocated amounts to facilitate their own operations.

  1. Impact: Increased network-wide equipment audits, reduced efficiency at other centres, operational delays, a ripple effect on airline schedules, and inflated equipment stock levels.

2. Poorly Managed Turnaround Times Failure to promptly return catering carts and equipment to the catering centre or leaving them on offload bays disrupts catering workflows. Airline Caterers operate within tight schedules, and any delay in loading or unloading catering equipment can lengthen turnaround times and lead to costly flight delays.

  1. Impact: Departments disruption, increased Overtime, quality loss, and a cascading impact on airline schedules.

3. Equipment Loss and Shrinkage The common practice of floating equipment between stations often results in unaccounted losses. When meal carts, cutlery, standard units, or oven containers are not returned to their origin or are misplaced due to inadequate tracking systems, airlines and caterers face unnecessary inventory replenishment costs. Additionally, equipment may end up in incorrect locations, causing supply shortages at high-demand hubs.

  1. Impact: Increased capital expenditure on replacements, potential service disruptions, and unnecessary procurement expenses.

4. Unnecessary Fuel, Working Capital and Logistics Costs Unaccounted or poorly managed floating equipment necessitates additional equipment and logistics to redistribute and rebalance assets across catering hubs. This leads to unplanned freight movement, increased fuel consumption, and a larger carbon footprint, contradicting airline sustainability goals.

  1. Impact: Elevated fuel costs, inefficient logistics planning, operational constraints, and increased environmental impact.

The Solution: A Structured Tracking and Management System

By addressing these inefficiencies, airlines can significantly reduce waste, improve operational reliability, and enhance customer satisfaction. Floating catering equipment should be an asset, not a liabilityโ€”properly managed, it can support cost savings and service excellence.

Do you have challenges catering equipment? Letโ€™s discuss in the comments!